1. Planaszw Privacy Policy

Planaszw is committed to protecting your privacy. This privacy policy together with our terms and conditions explains:

The kinds of personal information we collect and hold; How we collect and hold it; The purposes for which we collect, hold, use and disclose it; Your right to access and seek correction of it; How you may complain about privacy matters; and Our sharing of your personal information with third parties and cross border. If you have any questions concerning your personal information, please contact our customer service.

2. Personal Information

Personal information refers to all information about you as an identifiable individual, including your name, address, email address, telephone number, and identity number.

3. Collection and processing of personal information

3.1. Planaszw only collects and processes personal information that is reasonably necessary for its business functions and activities which include but are not limited to the following instances:

making an online purchase

opening an account

taking part in our promotions, competitions, and surveys (if applicable)

Planaszw may also collect personal information about you by accessing data from other sources and then analyzingthat data together with the information we already hold about you in order to learn more about your likely preferences and interests.

When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, Planaszw may collect information about you using technology which is not apparent to you, for example “cookies.

A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognize you when you visit our website again and to improve our service to you. Cookies may also be used to compile aggregate information about areas of our website that is visited most frequently. This information can be used to enhance the content of our website and make your use of it easier. We do not monitor which pages you looked at while visiting our website. You can disable our use of cookies by configuring your browser accordingly.

3.2. In order to register for certain services or to enter competitions or promotions offered through our website from time to time Planaszw may also collect relevant personal information. Planaszw will use such information to provide the services to you. Planaszw may also use such information for its own internal purposes including–

3.2.1. establishing and verifying your identity;

3.2.2. maintaining and updating our customer databases; and

3.2.3. marketing, product research and development purposes.

4. Storage of personal information

4.1 Planaszw uses all reasonable endeavors to put in place and maintain electronic procedures and systems to ensure accuracy and to eliminate risks of unauthorized access to, and loss, misuse or wrongful alteration of, personal information with reference to accepted technological standards.

5. Personal information shared

5.1 Planaszw will not sell, rent or otherwise disclose your personal information to any third party without your consent, provided that by using our website and/or subscribing for any of our services, you provide your express and informed consent for Planaszw to disclose your personal information to third parties as follows -

5.1.1 to third party companies employed by Planaszw to provide services for us, including for example, website hosting and development. These companies require access to your personal information to perform their functions and not for any other purposes.

5.1.2 to transfer Planaszw’s customer database/s, including personal information contained therein, to any third party who acquires all or substantially all of the assets or shares in our company or our website service whether by sale, merger, acquisition or otherwise;

5.1.3 To governmental agencies, exchanges and other regulatory or self-regulatory organizations if Planaszw is required to do so by law or if we believe that such action is necessary to -

5.1.3.1 Comply with the law or with any legal process;

5.1.3.2 Protect and defend our rights and property or that of our customers and companies in our group;

5.1.3.3 Prevent fraud or abuse, misuse or unauthorized use of our website; and/or

5.1.3.4 Protect the personal safety or property of our customers or the public (if you provide false or deceptive information about yourself or misrepresent yourself as being someone else, Planaszw will disclose such information to the appropriate regulatory bodies and commercial entities).

5.2 Planaszw reserves the right to share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our website or business associates and partners. This does not involve disclosing any personal information which can identify any individual consumer in any way.

6. Accuracy of Information

It is important that theinformation we have about you is accurate and up to date. If your personallyidentifiable information changes you may correct or update it online. We cannotbe liable for any information that is inaccurate and/or obsolete.

7. Communicating with us

It is very important that the information that Planaszw has about you is accurate and current. If you would like to receive a copy of the information we hold about you (subject to our right to charge you a fee to cover our expenses in this regard), to correct or update your information, or to ask any questions about this privacy policy, please contact us.

8. Access to your personal information?

Planaszw will provide you with access to any of your personal information it hold (except in limited circumstances recognized by law). If you wish to access your personal information or have an enquiry about privacy, please contact our Privacy Officer at roxanne@myonlinestationery.co.za.

Before Planaszw provides you with access to your personal information proof of identity will be requires. Planaszw may in addition, charge a reasonable fee for giving access to your personal information if your request requires substantial effort on our part.

9. Communicating with you / Opting Out

If you are an existing customer, we provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by:

Follow up the instructions included in each newsletter or communication

updating your registered profile preferences

10. Changes to this Privacy Policy

We reserve the right to modify this policy at any time, so please review it frequently. If we decide to change our privacy & security policy, we will post changes to this page. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. The amended privacy & security policy will supersede and replace any previous policies with effect from the date on which it is posted on our website.

Planas Stationery Co Ltd